Last Updated: November 10, 2018
Thank you for usingLoanFolk℠!
- Personal and other information we collect about you
- How we use your information
- How we may share your information with third parties
- Your choices regarding the personal information we collect about you
2. Collection of Your Personal and Other Information
When you use our Services, we collect Personal Information. By “Personal Information” we mean information that can identify an individual or a household, such as:
- First and Last Names
- Personal or business addresses
- Email addresses
- Dates of birth
- Education history
- IP Addresses and other device IDs
- Personal financial information (amount of debt, amount of income, credit score)
You may choose not to provide your Personal Information, or to withdraw your consent to LoanFolk’s use of your Personal Information at any time, but this will not affect the lawfulness of processing based on consent before its withdrawal. However, as described herein, LoanFolk needs certain information in order to provide the Services to you. You understand that, should you choose not to permit LoanFolk to collect certain information, certain features and functions of the Services may not be available to you.
We also collect non-Personal Information, that is, information that does not personally identify an individual (“Non-Personal Information”). The Non-Personal Information we collect includes how you interact with the Services, information generally collected or “logged” by Internet websites or Internet services when accessed or used by users, and information about your web browser or device accessing or using the Services.
Examples of the Non-Personal Information we collect are:
- Your Internet Protocol (IP) address,
- Information about your operating system and browser, such as its maker or version
- The pages of our website that you viewed during a visit
- What information, content or advertisements you view, hover over or click on
- The referring web page
- Language preferences
- The city and state in which you are located (but not your precise geographic location), and
- Unique Identifiers, meaning arbitrary codes or series of characters we create to identify unique users without Personal Information.
3. Use of Your Information
We use Personal Information when you request to be connected with vendors who will provide you with information about products and services. By including your email address in any submission, you are extending an express invitation and providing your express written consent to us and each vendor you have been matched with to contact you by email at any email address you provide.
We may also use your Personal Information to:
- Generate genericized statistics for our own internal purposes, including market and product analysis.
- Perform internal data validation, enhancement, suppression, and tracing.
- Respond to your inquiries and fulfill your requests, such as to send you newsletters.
- Send you important information regarding the Services, changes to our terms, conditions, and policies and/or other administrative information.
- Personalize your experience by presenting advertising, products, and offers tailored to you.
- Assist us in providing the Services.
- Improve online operations.
- Provide customer service.
- Provide you with RSS feeds and/or other communications or services which you have signed up for or otherwise agreed to receive.
- Send or display offers and other content that is customized to your interests or preferences.
- Send account- or transaction-related communications, such as welcome letters or notifications.
- Perform research and analysis aimed at improving our products and services.
- Manage our systems.
4. Disclosure of Your Information
We will not disclose your Personal Information to third parties except as described below. We will disclose Personal Information to provide the Services, which will be apparent when you use or access LoanFolk or when you authorize or instruct us to do so, as described below. We may also disclose Personal Information to companies, agents, contractors, service providers or others engaged to perform functions on our behalf (such as processing of payments, provision of data storage, hosting of our website, marketing of our products and services, conducting audits, and performing web analytics).
Your Personal Information may also be disclosed:
- To vendors so that they (or so that third parties who provide similar services) can provide you with information about their products and services. For example, when you request more information about a loan, certain portions of the Personal Information you provide about yourself may be shared with relevant third parties as necessary to fulfill your request. We may share this information with lenders as well as, in some cases, with third party finder and lead aggregator companies who will pass along your information to help fulfill your request. By entering your Personal Information and clicking on “See Results” or any similar button, you are authorizing the sharing of your inquiry and your Personal Information with other businesses who provide, market, or find loan products or services that match your inquiry. Lenders and other companies who subscribe to our services compete for the opportunity to provide loans and services that match your inquiry. By submitting your information to us, you are also authorizing these businesses to contact you directly by email with information about financial products or services they offer that match your inquiry.
- If you choose to send messages through LoanFolk, to identify you as the sender to the recipient indicated by you.
- By you, if you have provided a testimonial about LoanFolk and given us permission to post that testimonial on our site.
We may also disclose your Personal Information to third parties when we believe, in good faith and in our sole discretion, that such disclosure is reasonably necessary to (a) enforce or apply the terms and conditions of the Services, including investigation of potential violations thereof, (b) comply with legal or regulatory requirements or an enforceable governmental request, (c) protect the rights, property or safety of us, our users or other third parties, (d) prevent a crime or protect national security, or (e) detect, prevent or otherwise address fraud, security or technical issues.
Finally, we reserve the right to transfer information (including your Personal Information) to a third party in the event of a sale, merger, or transfer of all or substantially all of the assets of our company relating to LoanFolk, or in the unlikely event of a bankruptcy, liquidation or receivership of our business. You will be notified via email or prominent notice on our website for 30 days of any such change in ownership or control of your Personal Information.
Lastly, we may also disclose Non-Personal Information, anonymously aggregated with information about our other users, to our clients, business partners, merchants, advertisers, investors, potential buyers and other third parties if we deem such disclosure, in our sole discretion, to have sound business reasons or justifications.
5. Cookies and Automatic Information Gathering Technologies; Interest-Based Advertising
Every time you access our Services, or one of its web pages, we collect Non-Personal Information (discussed above in Section 2). To assist the Services in collecting and storing Non-Personal Information, we may employ a variety of technologies, including “Cookies,” local browser storage and “Web Beacons.” A “Cookie” is a small amount of data a website may store in your web browser that it can access when you visit it. A cookie also refers to web-browser-based storage provided by Adobe’s Flash plugin (a “Flash Cookie”). Cookies may contain user preferences, unique identifiers and other Non-Personal Information. A “Web Beacon” is a small, usually-transparent image placed on a web page that allows us or our partners to collect non-Personal Information.
We also work with service providers and third-party advertising networks who help us collect Non-Personal Information through cookies in order to deliver Interest-Based Advertising (“IBA”) to our users. IBA ads are tailored specifically to your likes, based on general categories in which you've shown an interest. You are often able to learn more about IBA and opt out of receiving these types of ads within the ads themselves when you see them. For more information on how you can opt-out of IBA, please see the “Transparency and Choice” section below.
6. Transparency and Choice
When you use our Services, we make good faith efforts to provide you with access to your Personal Information and either to correct this data if it is inaccurate or to delete such data at your request, in either case if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backups), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
If you would prefer that we do not share your Personal Information on a going-forward basis with unaffiliated third parties for their marketing purposes, you may opt out of this sharing by emailing us firstname.lastname@example.org and requesting that we suppress all of your Personal Information on a going-forward basis. Please note that if you opt out of such sharing, we will not be able to remove your Personal Information from the databases of third parties with which we have already shared your Personal Information (i.e., to which we have already provided your Personal Information as of the date that we implement your opt-out request). If you wish to cease receiving marketing-related communications from these third parties, please contact them directly or utilize any opt-out mechanisms in their privacy policies or marketing-related emails. We will comply with your request(s) as soon as reasonably practicable.
Please e-mail us email@example.com with any questions, if you need assistance accessing or changing your Personal Information, or if you would like to have your Personal Information deleted. Please be aware that if you delete your Personal Information, you may not be able to continue to use LoanFolk or the Services. Also, even if you request that we delete your Personal Information, we may need to retain certain information for a limited period of time to satisfy our legal, audit and/or dispute resolution requirements.
As mentioned above, your Non-Personal Information may be collected by or shared with third parties for purposes of IBA. You are often able to opt out of receiving IBA ads within the ads themselves when you see them. Additionally, you can generally opt-out of receiving personalized ads from third-party advertisers who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance (DAA)'s Self-regulatory Principles for Online Behavioral Advertising by visiting the opt out pages on the NAI site and the DAA site. Please note that if you delete your cookies or use a different browser, a different computer, or other device, you will need to opt out of IBA ads again.
You can opt out of receiving marketing e-mails from us by clicking on the “unsubscribe” link in the e-mails. Please note that it may take up to ten (10) business days for your opt-out request to be processed. Also, even if you opt out of marketing e-mails, we may continue to send you certain account-related e-mails, such as notices about your account and confirmations of transactions you have requested.
We do not knowingly collect Personal Information from users under 18 years of age. We do not authorize users under 18 years of age to use the Services of LoanFolk. If we learn that we have collected Personal Information from a person under the age of 18, we will delete that data from our systems.
8. Information Security
We utilize reasonable information security measures to safeguard your Personal Information. For example, we utilize Secure Socket Layer (SSL) encryption technology when sensitive data is transmitted over the Internet, and use firewalls to help prevent external access into our network. Unfortunately, however, no data transmission over the Internet and no method of data storage can be guaranteed to be 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its security.
We restrict access to Personal Information to our employees, contractors, service providers and agents who need to know that information in order to operate, develop or improve our Services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
9. Your California Privacy Rights
A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes (“California Customer”) is entitled to request information about whether the business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of Personal Information, upon receipt of a request by a California Customer, the business is required to provide a list of all third parties to whom Personal Information was disclosed in the preceding calendar year, as well as a list of the categories of Personal Information that were disclosed.
California Customers may request further information about our compliance with California’s privacy law by e-mailing firstname.lastname@example.org. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail address.
10. Third Party Websites.
Please note that the Services may link or integrate with third party sites, services or apps. We are not responsible for the privacy or security policies or practices or the content of such third parties. Accordingly, we encourage you to review the privacy and security policies and terms of service of those third parties so that you understand how those websites collect, use, share and protect your information.
11. Changes to this Policy
2810 N Church St, #770863, Wilmington, DE email@example.com